US-Number

Last updated: May 1, 2026

Privacy Policy

This Privacy Policy explains how Number API LLC ("we", "us", or "US-Number") collects, uses, and protects information when you use our business SMS service. US-Number is a product of Number API LLC, a company incorporated under the laws of the United States, located at 1800 S 22nd Ave Ste 120, #566, Bozeman, Montana 59718, United States.

1. Information we collect

We collect information you provide when creating an account and using the service, including:

  • Account data: full name, business name, email address, hashed password.
  • Service data: the US number assigned to your account and related routing metadata.
  • Message data: SMS messages sent and received through your account, including content, timestamps, and counterpart phone numbers.
  • Usage data: log information such as IP address, browser type, and access times for security and operational purposes.
  • Billing data: limited information required to process payments (handled by third-party providers — see below).

2. How we use data

We use the information we collect to:

  • Operate, maintain, and improve the service.
  • Provision and manage US numbers for your account.
  • Route, deliver, and store SMS messages associated with your account.
  • Detect and prevent abuse, fraud, and prohibited activity.
  • Provide customer support and respond to your requests.
  • Comply with legal obligations and legitimate requests.

3. SMS / message storage

Messages sent and received through your account are stored to provide message history and to allow compliance audit and abuse prevention. Access to message content is restricted to authorized personnel and to systems required to operate the service.

4. Payment processing

Payments are processed by third-party payment providers. We do not store full payment card numbers on our systems. The applicable provider's privacy practices govern the handling of payment information they collect.

5. Data security

We implement reasonable administrative, technical, and physical safeguards designed to protect account and message data. No system can be guaranteed to be fully secure, and you are responsible for maintaining the confidentiality of your account credentials.

6. Data retention

We retain account and message data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account subject to applicable retention requirements.

7. Your rights

Depending on your jurisdiction, you may have rights to access, correct, or delete personal information we hold about you, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. Third-party delivery and platform restrictions

SMS messages sent through your US-Number account are delivered via third-party carrier networks. We do not control those carriers and cannot guarantee delivery of any message. Certain third-party platforms and services may block or restrict messages originating from dedicated long-code numbers. We make no representation that messages will be accepted by any specific third-party platform, including for account sign-in or identity-related purposes.

9. Contact

For questions about this Privacy Policy, contact Number API LLC: